Privacy Policy
Last updated: July 2026
Restore & Rebuild Counseling Center is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
Information We Collect
We collect information you provide directly, such as your name, email address, phone number, and any details you share through our intake form. This information is used solely to provide and coordinate counseling services.
How We Use Your Information
Your information is used to respond to your inquiries, schedule appointments, provide counseling services, and communicate with you about your care. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Confidentiality
All information shared during counseling sessions is protected under applicable laws and ethical guidelines. We follow HIPAA standards to safeguard your protected health information (PHI). Exceptions to confidentiality include situations involving imminent harm to self or others, suspected abuse of a minor or vulnerable adult, or a court order.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no electronic transmission or storage method can be guaranteed as 100% secure.
Third-Party Services
We may use trusted third-party service providers for telehealth platforms, scheduling, and email communications. These providers are contractually obligated to protect your information and comply with applicable privacy laws.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information held by us. You may also request restrictions on how we use or disclose your information. To exercise these rights, please contact us using the information below.
Cookies & Analytics
Our website may use essential cookies for functionality and basic analytics to improve user experience. We do not use cookies for tracking or advertising purposes. You can configure your browser to refuse cookies if desired.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at (337) 205-3416 or email info@restoreandrebuild.co.